Dreamforce review: Social media enters the business cloud and why RIAs should care
Salesforce's annual event was a city in a city for a cult-like following of 45,000, including many financial advisors
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UBS bets its 'wealth' future on ex-Schwabbie Naureen Hassan, a corporate digital A-lister, who analysts give a fighting chance to transcend PaineWebber's ossified culture
Still a $2-billion cash-flow cow, the Swiss bank's 6,000-broker, US-based wirehouse is milking aging broker relationships with aging investors but needs a new kind of human presence, empathy, mindset and smarts to draw in Gen Z.
July 16, 2022 at 1:35 AM
Joe Duran will co-develop Goldman Sachs unit aimed at outsourcing to non-Goldman RIAs after 'magic' never materialized for direct-to-consumer RIA
The Newport Beach, Calif. RIA legend plans to shift from B2C to B2B to fix Goldman's disconnect with RIAs and play to the strengths for him and the bank
February 8, 2023 at 3:03 AM
Oisín's Doubletakes: Clara Shih returns to Salesforce after 11-year hiatus • Focus reloads for M&A with $500 million debt raise, taking its credit north of $1.5 billion • Goldman Sach's 2020 partners list looks less homogenous -- even 'accretive' of women
Former HearSay CEO returns to her mother corporation • Focus Financial Partners debt levels soar 50% on fresh debt issuance • Goldman adds diversity, but snubs Marcus partnerships
February 6, 2021 at 2:39 AM
Marc Spilker adds Matt Brinker as chess piece -- and partner -- in what he calls a 'very selective' talent add to build platform-for-RIA platforms outside Wall Street
Merchant Investment Management's executive chairman wants good people good at their job and Brinker likes having a breakaway Goldman partner rather than one captive to the Wall Street giant.
January 15, 2020 at 2:42 AM
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Nexus Strategy
Consulting Firm
Top Executive: Timothy D. Welsh
Junxure
CRM Software
Top Executive: Greg Friedman
SalesForce
CRM Software
Top Executive: Marc Benioff
United Capital Financial Advisers
RIA Welcoming Breakaways
Top Executive: Joe Duran
Bill Winterberg
Uh oh. Schwab has had 10+ months to work on its SII integration with Salesforce, and to hear that one advisor was “hoping for more” is a sign of concern for me.
Will Schwab be able to wow advisors by the time IMPACT rolls around?
Brian Dennis
What is Appcrown? It seems they are the dark horse in all this, taking the backstage but I’ve seen their names come up many times. I was just at the Orion conference this week, and they were mentioned heavily as well,,....but nonetheless, Schwab and everyone else needs to be cognizant of what Salesforce is doing…I am sure junxure and goldmine is watching just as carefully too…
Bill Winterberg
AppCrown sells an overlay to Salesforce that adds customization for wealth management activities. Out of the box, Salesforce is a generic CRM with a focus in the sales pipeline and funnel process.
To customize Salesforce for use by advisors, one can hire a Salesforce programmer and do it alone, or purchase an overlay to gain access to templates that better serve advisors. Another overlay provider is Concenter Services out of north Texas. They sell the XLR8 overlay.
Brian Denni
Thanks Bill, I appreciate your thoughts here. Do you know if AppCrown is a large player within the integration space? My advisory firm has assets with both Fidelity and Schwab. We are curious if we can integrate multi-custodial information into one CRM. As far as we’ve seen, Junxure and Goldmine meet very short on those integration grounds.
Appreciate your time to my thoughts –
Brian D.
Bill Winterberg
Brian,
I haven’t seen AppCrown’s latest updates, so I can’t comment whether they’d be suitable for your multi-custodial situation.
For custodian-agnostic CRMs, I wrote about Tamarac in a Morningstar Advisor column last November: <a href="http://morningstaradvisor.com/articles/fcarticle.asp?docId=20687" rel="nofollow">For Independent Integration, X Marks The Spot</a>.
It’s also been highlighted on RIABiz: <a href="http://www.riabiz.com/t/1776018" rel="nofollow">http://www.riabiz.com/t/1776018</a>
Mark S. Starosciak
Brian, we just switched from RedTail Technology to SalesForce.com (SFDC) and added AppCrown as the overlay as Bill referred to above. Happy to discuss our experience – 720-253-1818.
Mark S. Starosciak, Managing Partner
www.InfiniumAdvisors.com
Ryan McKone
Dreamforce is such an amazing time of year! A chance for us to kick around ideas and strategize with our current/potential customers. Tim thanks so much for the great write up! And thank YOU Mark for the shout out! AppCrown is so slick, major kudoz to Jessica and Ted over at AppCrown.
Ryan McKone
Salesforce.com
415-371-7333
